Employee Training Materials
To assist in your Secure Sign On implementation, we are including materials to use to train employees on the solution and the customer service procedures.
The Training Demo
This self-study course demonstrates the end-user experience for Secure Sign On. The narrated illustrations cover all aspects of customer setup and ongoing use of the new solution.
While the demo can be previewed from this website, we recommend that you download the file for use in training employees. Technical constraints may cause the preview to be displayed in a format that will not fit your browser. The downloaded version will run on a full screen to facilitate training for your employees.
Download Demo for use in Training (Zip file)
Training Guide
The Training Guide provides detailed information designed to accompany the Demo. Additionally, it provides documentation on error resolution for potential issues associated with Secure Sign On.
From this website, the guide can be viewed, printed or saved as a file. To view the Secure Sign On Training Guide, click here.