Secure Sign On
Metavante is implementing a new Secure Sign On service to enhance the existing security within Consumer eBanking and provide end customers with the confidence that they are at their financial institution's Web site, thereby reducing the risk of phishing.
To assist in the successful rollout and communication of Secure Sign On to your customers, Metavante is pleased to provide this marketing toolkit. As you know, one of the key components of the smooth implementation of Strong Authentication is consistent and ongoing communication to ease customer security concerns, build confidence in the online channel, and reinforce your commitment to keeping customers safe.
In this toolkit, we're providing a variety of components designed to reach consumers through multiple channels, as well as progressively and consistently communicate key messages. Components include:
- Communication plan and implementation sample timeline
- Employee letter
- Employee self-paced training
- Customer teaser postcard
- Customer letter
- Customer e-mail for bankmail and e-mail
- Web site content
- FAQs
- Program icon
- Web site Flash video
- Post launch e-mail
All of these materials are designed for you. All they need is your logo and they're ready to go. They also address common customer concerns, ease any fears they have about going through the set-up process, educate them on the importance of Strong Authentication, and let them know what to expect once they sign on after set-up. To access and download these materials, just click on the links to the left, then just save to your desktop to work with and personalize files. If you have any questions or concerns regarding these materials please contact your Relationship Manager.